• Newsletter

COVID-19 Safety Protocols

The health and safety of our employees, customers and community is our highest priority.  We are following Public Health Authority guidelines, including the following:

Appointments & arrival at our office:

  • Please book an appointment to help us monitor and minimize number of people in our location at any one time. Guests will be screened with health questions.
  • If you are feeling ill, have been in contact with a Covid-19 patient, or have arrived from another country in last 14 days, please refrain from visiting our office.
  • Please sanitize your hands when you arrive.
  • For your protection and ours, we will not be shaking hands when you arrive, but please know that we appreciate your visit as much as we always do.

Physical Distancing:

  • Most team members will be wearing masks. If you do not have a mask, we are happy to provide one for you.
  • Plexiglas barriers and floor markers have been installed.


  • After each guest visit, our staff associate will sanitize desks and chair arms.
  • Vehicle touch points are sanitized after each test drive.
  • Enhanced cleaning of all high traffic area touch points by janitors each night; sanitization stations are available for frequent cleaning of commonly touched points throughout the day.

Employee Policies:

  • Half of our employees are working remotely and everyone completes a health screening questionnaire before arrival at work.
  • All employees are supported and able to stay at home if they have any signs of a respiratory illness or Covid-19 symptoms and encouraged to be tested.
  • Everyone is reminded of hand & respiratory hygiene with posters in the common areas.
  • There is a limit of 2 people per office, 3 in the employee lunchroom, and 5 in the boardroom at a time. In person meetings are discouraged; we are using video conferencing services to meet with other team members and commercial fleet customers.
  • Unnecessary business travel by our team members is not permitted. Employees are required to advise management of personal travel destinations so the company can make necessary arrangements.

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Executive Office
4937 Regent Street
Burnaby, BC V5C 4H4
Toll Free: 1-800-268-5660
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(Note: If you are a maintenance vendor and require information on our fleet card program, please contact us at 1-877-454-3111)


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During this time, our team continues to be available to fully support your business fleet needs remotely and our pre-owned vehicle sales locations are available by appointment only.
For details on our COVID-19 safety protocols, click here.

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